1. Who is responsible for your information?
Jokara Systems is responsible for deciding how personal information submitted through this website is used.
Data controller: Jokara Systems
Contact email: hello@jokarasystems.com
2. Information we collect
When you submit a project inquiry, we may collect the following information:
- Your name and email address
- Your company name
- The type of project you are considering
- Your approximate budget and preferred timeline
- Information included in your project description
- Technical information needed to operate, secure, and protect the website
Please avoid including sensitive personal information that is not necessary for us to understand your project.
3. Why we use your information
We use submitted information to:
- Review and respond to your inquiry
- Understand your business and project requirements
- Discuss possible features, scope, timing, and pricing
- Prepare for a possible business relationship or contract
- Protect the website against spam, abuse, and security threats
4. Our legal basis
We process information submitted for a project inquiry because it is necessary to take steps at your request before potentially entering into a contract.
We may also process limited technical information where necessary for our legitimate interest in securing the website, preventing spam, and protecting our services.
5. Who receives your information?
Information is only made available to people and service providers who need it for the purposes described in this notice.
This may include members of the Jokara Systems development team, our website hosting provider, and our email-delivery provider.
We use carefully selected technical service providers to host the website and deliver project inquiries by email. These providers process information only where necessary to provide their services to us.
We may also disclose information when required by law or when necessary to establish, exercise, or defend legal claims.
We do not sell personal information to advertisers or use project inquiries for unrelated marketing.
6. International processing
Some technical service providers may process information outside Sweden or the European Economic Area.
Where required, we use providers and contractual safeguards intended to protect personal information in accordance with applicable data-protection rules.
7. How long we keep information
If an inquiry does not lead to a project, we normally delete or anonymise it no later than 12 months after our last communication.
If a business relationship begins, relevant information may be retained for the duration of the relationship and afterwards when required for accounting, contractual, dispute-resolution, or legal purposes.
8. How we protect information
We use reasonable technical and organisational measures to protect submitted information against unauthorised access, alteration, loss, or disclosure.
No method of electronic communication or storage is completely risk-free, but we limit access and select service providers intended to provide suitable security protections.
9. Your rights
Depending on the circumstances, you may have the right to:
- Request access to your personal information
- Ask us to correct inaccurate information
- Ask us to delete information
- Request restriction of certain processing
- Object to processing based on legitimate interests
- Receive certain information in a portable format
These rights may be limited in some situations under applicable law.
To make a request, contact hello@jokarasystems.com.
10. Complaints
You may contact us first if you have concerns about how we use your information.
You also have the right to submit a complaint to the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten, IMY).
Visit the IMY website11. Cookies and analytics
Jokara Systems does not currently use advertising or marketing cookies on this website.
We may update this notice and introduce a consent mechanism before adding analytics or other non-essential cookies.
12. Changes to this notice
We may update this privacy notice when our website, service providers, or data-handling practices change. The current revision date will be shown at the top of this page.